Kaiser Permanente

Insurance is notoriously confusing, and its reputation for being cold is much to be considered. With Kaiser Permanente's refresh, I developed a new system that glows with warmth and emphasizes simplicity and care between their network and the people who need their services.

Kaiser Permanente's old logo.

The Kaiser Permanente logo is inspired by Maslow’s hierarchy of needs, which is structured like a pyramid by order of priority. This layering element was taken and modified to create a sense of security and trust, with each layer wrapping around the core at the center. This gives Kaiser’s logo its namesake: core.

Three posters on an outdoor display.

Taking cues from the sun, Kaiser Permanente’s colors inspire warmth and growth. Each color is named after how they encourage healthy living.

Kaiser's palette. The colors are named ambition, thrive, empathy, wisdom, rest, and simplicity. Each color is labeled with a HEX code, CMYK value, and RGB value.

These posters were developed to highlight the individual experts that work for Kaiser Permanente and to emphasize the different steps to healthcare and thriving. Centering the doctors allows people to foster connections, not just feel like just another patient.

Multiple Kaiser posters on the street.

This poster series was made to promote a fundraiser event, as well as inform about cancer prevention. In context, the posters live in places where high UV exposure is common, such as outdoor sports.

Four promotional posters in front of a tennis court. The posters are informing people about how to prevent skin cancer.

Using the core as a framing device, Kaiser Permanente's social media presence is given a distinct appearance that is useful for vertical, square, and horizontal formats.

Three phones with different Kaiser promotional stories on Instagram.

Working staff wear uniforms in the color of Wisdom, as the maroon tone is calming and comforting.

A maroon nurse uniform with the new Kaiser logo.

Hospitals tend to feel very sterile and miserable. Kaiser's refresh transforms the typical hospital space into a warm, comfortable environment for the long waits.

A modern-looking waiting room. The wall has a painted yellow mural of part of Kaiser's logo.

This wall mural represents the journey to recovery and acts as a beautiful set piece in the hospital space.

An abstracted version of the Kaiser logo. It is a mural on a hospital wall.

WITH SPECIAL THANKS TO
Elaine Lee